The Million Pound Lottery

2025 Million Pound Lottery Terms and Conditions

By purchasing a ticket for the Jersey Hospice Care Million Pound Lottery the ticket purchaser agrees to be bound by the following terms and conditions:

1. The Million Pound Lottery (MPL) is being promoted by Jersey Hospice Care (‘Hospice’), a registered charity in Jersey, registration number 30. 
2. There are ten prizes, one each of £1 million, £100,000, £75,000, £50,000 and £25,000 and five prizes of £10,000.
3. In addition, there is an Early Bird Draw prize of a £1,000 de Gruchy gift voucher (no cash alternative). All MPL tickets purchased prior to 18:00 on 30 June 2025 will be entered into the Early Bird Draw (in accordance with Clause 15).
4. All those affiliated with Hospice and its subsidiary companies are permitted to purchase tickets except members of Council and the Executive Team, their spouse or partner and any financially dependent children aged 18 or over, who may not purchase a ticket.
5. The tickets will be numbered from 1,000 to 7,999.
6. Tickets may only be purchased by adults aged 18 years old or over on the date of purchase. Any ticket purchaser found to be under 18 years of age on the date they purchased the ticket automatically forfeits the right to claim a prize which will revert to Hospice, their ticket price will be refunded to the original payment card and their ticket will be voided. Should this occur, it will be reported to the Jersey Gambling Commission (JGC) by the promoter.
7. An individual may purchase up to 10 tickets per transaction.
8. Only tickets for which full payment has been received at the date of the MPL draw may be entered into the MPL draw and eligible to win the prizes. Tickets will be available for purchase until 18:00 on 29 August 2025, or until they are sold-out upon which time tickets will no longer be available.
9. Tickets are sold to individuals, whose name is recorded to the ticket purchase and printed on to the ticket. Only one name will be entered as the ticket purchaser. Any winnings will only be paid to the ticket purchaser in accordance with these terms and conditions.
10. The ticket purchaser is responsible for providing Hospice with accurate and up to date contact details, including their name and address, and the ticket purchaser shall inform Hospice of any changes to these details as soon as they arise. Hospice will be in no way liable for the failure or inability to contact a ticket purchaser due to any errors, omissions or inaccuracies in the information provided by the ticket purchaser.
11. The sale of tickets outside of Jersey is prohibited and all ticket purchases must be made in Jersey to persons ordinarily resident on the Island at the time of purchase.
12. All ticket purchases will be recorded through the platform hosted at https://lottery.jerseyhospicecare.com which will provide an emailed ticket detailing the ticket number issued to the purchaser and the purchaser’s name. In addition, a linked printable receipt will be available.
13. Ticket purchasers may print a paper copy of their ticket receipt. However, the electronic confirmation of purchase and issued ticket number(s) will take priority.
14. Tickets for the MPL are non-transferable and all ticket sales will be deemed as final as evidenced by the electronic confirmation of purchase.
15. All tickets purchased prior to 18:00 on 30 June 2025 will be automatically entered into the Early Bird Draw. The Early Bird Draw will take place on 9 July 2025 at 10:30 at Hospice’s premises at Clarkson House, Mont Cochon, St Helier, Jersey JE2 3JB.
16. The MPL draw will take place on 12 September 2025 at Jersey Hospice Care, St Helier, Jersey JE2 3JB from 17:30, subject to the terms of Clause 17.
17. Hospice reserves the right to alter the nature of the draw and to change the venue of the draw but not the date or time, in accordance with the JGC’s rules and regulations and the permit issued. Any changes will be communicated through Hospice’s website, social media channels and the local media.
18. The MPL prizes will be drawn in order from highest to lowest value.
19. The MPL draw will be made by the drawing of balls from four individual containers, (one with numbers 1 - 7 and three with numbers 0 – 9) and called by individual digits from the last number to the first.
20. Each ticket may win only one prize. If a ticket number is drawn more than once, then the draw will be taken again. This will continue until all prizes are won by unique ticket numbers.
21. If an unsold ticket is drawn, after verification by external auditors that the ticket is unsold, the draw will be taken again. This will continue until all prizes are won by a sold ticket number.
22. The MPL draw will be witnessed by a representative from PKF BBA Ltd, JHC’s independent auditors.
23. Hospice will publish the sole definitive results of the draw on its websites, social media channels and in the local media.
24. Winning ticket holders will be contacted directly by Hospice by telephone, or by email if telephone contact is unable to be made.
25. Prizes will be awarded to winners upon evidence of the electronic confirmation of purchase, satisfactory proof of identity, and evidence that the winner has complied with all terms and conditions.
26. Prizes must be claimed within six months of the draw (12 March 2026). The right to collect any prize money after this period ceases and the prize money becomes the property of Hospice.
27. Any ticket purchased in breach of these terms and conditions will be voidable at the sole discretion of Hospice.
28. Any complaints relating to MPL should be made in writing to the Chief Executive of Jersey Hospice Care, Mont Cochon, St Helier, JE2 3JB. Any decision that is made in accordance with these terms and conditions shall be final and binding.
29. Hospice’s Million Pound Lottery is regulated by the JGC under permit CP-XXXX-XX. Hospice is required to provide JGC with details of all prize winners.

Data Processing Statement 

Jersey Hospice Care (‘we’) takes its obligations under data protection legislation very seriously and has robust controls in place to ensure the safeguarding of your personal information. In data protection terms, we are known as the Controller of your personal information, and we are represented by the Data Protection Officer, who can be contacted by email at dataprotectionofficer@jerseyhospicecare.com.

We have a legal obligation to ensure that the personal information we process about you is accurate and where necessary kept up to date (this is known as our ‘legitimate interest’). Only those directly involved in Events and the Financing of the Events and who are appropriately authorised will have access to your personal information.   We will retain your personal data in accordance with our Record Retention Schedule following which it will be securely destroyed.  You have certain legal rights regarding what we do with your personal data, including the right to complain to the Jersey Office of the Information Commissioner, who can be found at www.jerseyoic.org.  Please get in touch if you want more information.

When you buy a lottery ticket, we are required by the Jersey Gambling Commission, in line with our permit, to collect certain details from you. This is to ensure we meet legal and regulatory requirements.

The information we must collect includes:

• Your full name – We need your legal first name and surname. If you use a different preferred name, we will still need your legal name.

• Your date of birth – This is to confirm that you are over 18 years old at the time of purchase, as required by law.

• Your address and postcode – This confirms that you are a resident of Jersey while taking part in the lottery.

• Your email address – We use this to send your electronic ticket.

• Your phone number – This allows us to contact you if you are one of the winners.

If you do not wish to provide this information, we will not be able to sell you a ticket.

To purchase a lottery ticket online, it is a legal requirement that every player is age verified to confirm they are over 18.

If you do not already have an account, we are required to verify your age using a service called YOTI.

• YOTI is a secure, government-approved identity verification platform.

• Please note, YOTI is not managed by Jersey Hospice Care. If you experience any issues, you will need to contact YOTI directly for support.

If your password is not working, it might be because you have not yet reset it to activate your account.

As part of the new Lottery Hub launch, all previous passwords must be reset before you can log in.

Follow the steps below to reset your password:

1. Click on the password reset link or click here

2. Enter your email address.

3. Click the 'Send Password Link' button.

4. You will see a message saying 'Forgot password email sent'.

5. Check your inbox for an email from Fundraising. It will contain a reset link.

6. Click the link in the email. You will be taken to a page to create a new password.

7. Enter a new password that includes the following:

   • At least 10 characters

   • At least one number

   • At least one capital letter

   • At least one special character (for example ! ? * %)

8. Confirm your password by typing it again.

9. Click the 'Reset Password' button.

10. You will be redirected back to the homepage. From there, click the 'Login' button in the top right corner to access your account.

If you do not receive the email within a few minutes, please check your spam or junk folder.

Each Million Pound Lottery ticket costs £300.

The Million Pound Lotteryis Jersey Hospice Care’s biggest fundraiser of the year, helping us give away a total of £1.3 million each year.

You can purchase tickets at the following locations:

• The Hospice Shop West
  Monday to Saturday: 10:00 to 16:00

• The Hospice Shop East
  Monday to Sunday: 10:00 to 16:00

• The Hospice Shop Town
  Monday to Friday: 10:00 to 16:00
  Saturday: 10:00 to 13:00

• The Broad Street Post Office
  Wednesday's and Thursday's: 10:00 to 15:00
  
  

The draw will take place on 12 September 2025 at Jersey Hospice Care, Clarkson House, Mont Cochon, St Helier, JE2 3JB.

You can watch the draw in one of two ways:

• Live online – The draw will be live streamed on Jersey Hospice Care’s social media accounts.

• In person – If you would like to attend the draw at Clarkson House, you are very welcome to join us.

The Early Bird is a bonus draw for anyone who buys a Million Pound Lottery ticket before 18:00 on 30 June 2025.

• All eligible tickets will be automatically entered into the Early Bird draw.

• The prize is a £1,000 gift voucher for De Gruchy, generously donated by De Gruchy.

There is no extra cost to enter the Early Bird draw – just make sure you purchase your ticket before 30 June.

To reset your password, please follow the steps below:

1. Click on the password reset link or click here

2. Enter your email address.

3. Click the 'Send Password Link' button.

4. You will see a message saying 'Forgot password email sent'.

5. Check your inbox for an email from Fundraising. It will contain a reset link.

6. Click the link in the email. You will be taken to a page to create a new password.

7. Enter a new password that includes the following:

   • At least 10 characters

   • At least one number

   • At least one capital letter

   • At least one special character (for example ! ? * %)

8. Confirm your password by typing it again.

9. Click the 'Reset Password' button.

10. You will be redirected back to the homepage. From there, click the 'Login' button in the top right corner to access your account.

If you do not receive the email within a few minutes, please check your spam or junk folder.

We are really sorry that you have not received your ticket.

Before getting in touch, please check the following:

• Look in your email inbox, junk, or spam folders.

• The email will have been sent from 'The Lottery Hub'.

If you still cannot find your ticket:

• Please fill in this form [https://forms.cloud.microsoft/e/J56LAGd5xp], and our team will resend your ticket within 2 working days.

• In some cases, a member of the team may call you to confirm your details and check for any spelling errors on your ticket.

We appreciate your patience and will make sure everything is sorted as quickly as possible.

If you notice any errors on your ticket, please let us know as soon as possible so we can correct them.

• Fill in this form [https://forms.cloud.microsoft/e/J56LAGd5xp] with the correct details and a brief description of the issue.

• Our team will review and update your ticket, then resend the corrected version within 2 working days.

• In some cases, we may contact you by phone to confirm the changes before issuing a new ticket.

We want to make sure all details are accurate to avoid any issues during the draw.

If you are unable to update your account details yourself, we are happy to help.

• Please fill in this form [https://forms.cloud.microsoft/e/J56LAGd5xp] with the correct information and a brief explanation of what needs to be changed.

• Our team will make the necessary updates for you and confirm once this has been done.

• In some cases, we may contact you to verify the changes before updating your account.

We aim to make these changes within 2 working days.

The Early Bird draw entry deadline is 18:00 on 30 June 2025.

All tickets purchased before this time will be automatically entered into the Early Bird draw.

No, tickets are not available for purchase at Clarkson House (the main Hospice reception).

You can buy your ticket at the following locations:

• The Hospice Shop East

• The Hospice Shop West

• De Gruchy Department Store (until 30 June)

• The Hospice Town Shop (from 1 July)

Yes, you can pay by cash, but only at the following locations:

• The Hospice Shop East

• The Hospice Shop West

• The Hospice Shop Town

Please note that other locations currently do not accept cash payments.

The Lottery Hub is our new online sales platform designed to bring all of our lotteries into one convenient place.

• Once your account is set up and verified, you will be able to take part in multiple lotteries using the same system.

• This platform has been developed over 12 months with the goal of making your experience simpler, faster, and more user-friendly.

We hope you find it a positive improvement and thank you for your continued support.

Yes. If you prefer not to use YOTI for age verification, you can buy your ticket at one of our in-person sales locations. A member of our team will verify your age on site and update your details in the system for you.